
NEGOTIATIONS AND MEDIATION
Course Content
The course provides the theoretical and empirical foundations for the development of skills related to the emphasis given to practical application, the selection of the appropriate methodology and special rules for the out- of-court settlement of disputes, as well as the rules of submission of a dispute to mediation. In particular, the concept of mediation is analyzed, the importance of mediation and the role of the mediator; the general principles of mediation, distinguish mediation from other alternative ways of dispute resolution (Negotiation, Court Mediation, Arbitration), The legal framework of mediation (national and EU legislation), the agreement to submit to mediation are presented. Mediation the code Ethics οf mediators (qualifications and appointment of mediators, independence and impartiality, the remuneration of the mediator, the duty of fairness and confidentiality, the termination of the procedure), the responsibility of the mediator, the role of the lawyer (distinction between the duties of legal counsel – mediator), the procedure and its stages mediation, preparation of mediation (initial stage of communication and preparation), communication techniques and intervention (active listening, asking questions, paraphrasing, reframing, summarizing), empathy, basic Principles of individual and group psychology, negotiation techniques, the importance of negotiations in mediation, general principles of negotiation analysis, the method of negotiation based on interests and needs, the technique of generating ideas, techniques for breaking deadlocks in negotiations and techniques for managing power imbalance, co-mediation and electronics Mediation (theory and practice).